Client: Our website is down.
Me: Hmm… It’s working fine for me. Can you get on any other websites?
Client: No, the entire internet is down.
Me: That sounds like you have something wrong with your network. You should probably call your internet service provider.
Client: I thought that was you.
Me: No, we just designed your website. Your ISP is someone like AT&T, or Comcast. Who do you pay for your internet?
Client: Oh, that’s AT&T I guess.
Me: Well, call them and let them know your internet isn’t working.
Client: Can I call them from my cell phone?
Me: Sure… I don’t see why not. Why do you ask?
Client: Because the power in the building is off right now.